Welcome to www.zeroguiltbyarchana.com. You must agree to the following terms and conditions to avail the services offered at or by any of its affiliates. By visiting, shopping or browsing at you accept these conditions.

Please read the Term and Conditions carefully. While using any current or future services offered by or any of its affiliates, whether or not included in the website, you will abide by these Terms & Conditions and the guidelines and conditions applicable to such service or business. 

Zero Guilt by Archana holds all rights in relation to www.zeroguiltbyarchana.com. Any payment made to will be on behalf of the same. We would like to declare that Zero Guilt by Archana is the legal and business face of and will act as one if there are any issues. You are advised to regularly check for any amendments or updates to the terms and conditions from time to time.

We reserve the right to add or change or update these Terms and Conditions, from time to time entirely at its own discretion. You are responsible for checking these Terms and Conditions periodically to remain in compliance with these terms. Your use of a site after any amendment to the Terms and Conditions shall constitute your acceptance of these terms and you also agree to be bound by any such changes/revisions.

Any clause of Terms and Conditions if deemed invalid, void or for any reason unenforceable, shall be deemed severable and shall not affect the validity and enforceability of the remaining clauses of the terms and conditions.

If you do not approve of the terms and conditions of you are free to leave this website. By continuing to use this website you are agreeing to the terms and condition of this website.

Products and services displayed on the website may not always constitute an offer to sell. Orders placed by you are offers to purchase particular product under the terms and conditions in this agreement at the price specified (including delivery and other charges).

We reserve the right to accept or reject your offer for any reason (or no reason) including, but not limited to, the unavailability of any product, an error in the price or product description, or an error in your order. In the event that we cancel your order, we will provide a full refund of any payment received. 

We will only dispatch your product when we can confirm that the payment is received in full. In case a payment is declined either by your bank, credit/debit card we won’t be able to dispatch the product.

Any order placed for a product that is listed at an incorrect price may be cancelled. This shall be regardless of whether the order has been confirmed and/or payment levied. In the event the payment has been processed, the same shall be credited to your account and duly notified to you by email.

Any information obtained by will only be used for the sole purpose of this website. We assure you that this information won’t be provided to other companies and held with us as Confidential.

You agree not to access (or attempt to access) any part of the Website by any means other than through the interface provided by us.

We reserve the discretion to change and alter the look and feel of the website. We do not need to inform you of these changes.

We hold complete rights to suspended/put on hold/stop your account. This means you cannot access this website. We will not be liable to you or any other party when doing so.

When registering to become a member and activate an account, you must provide information like your name and address, and a valid email address. You agree to provide accurate and complete information and to keep this information current. You are solely responsible for the activity that occurs on your account, and you must keep your account password secure.

If you suspect or become aware of any unauthorized use of your account or that your password is no longer secure, you agree to notify us immediately.

In case of an event/competition/contest/draw the winner is required to produce a valid form of photo identification. Failure to provide us the ID could lead to the winner being disqualified from the competition.

Privacy Policy

​All orders are deemed offers for you to purchase our products. We may accept your offer by issuing a confirmatory e-mail and/or mobile confirmation of the products specified in your order. Our acceptance of each such offer is expressly subjected to and conditioned on your assent to these terms and conditions of sale. No other terms and conditions will apply.

Prices

Holds the rights in determining the price of any product displayed on this website. All prices posted on this website are subjected to change without prior notice. All prices are Indian Rupees unless otherwise advice. Prices are current when they are displayed. Prices prevailing at commencement of placing the order will apply. Posted prices do include all taxes and charges. In case there are any additional charges or taxes the same will be mentioned on the website

Payments

All payments must be received by us prior to shipping unless the order is placed by using Cash on delivery (COD) payment mode. We accept payment by cheque/cash/draft, net-banking, credit card, debit card, cash card, mobile payments. In a case of a Credit Card/Debit Card you must use the card in your name.  We hold no responsibility for a fraud or a transaction that can be deemed illegitimate. In case of a cheque, any cheque return/cancellation charges have to be borne by the buyer.

Shipping & Handling

We will arrange for shipment of the products to you. We would try to deliver the products in the mentioned time however we realize that there could be circumstance where we would be unable to meet our time frames. Shipping schedules are estimates only and cannot be guaranteed. We are not liable for any delays in the shipments. Risk of loss and damages pass on to you upon the products delivery to you. We usually take a minimum of 1 day or a maximum of 5 days to deliver your order. Any change in this will be intimated to you on the phone number or email address provided by you at checkout.

In case, the meals are delivered and not accepted by due to reasons of non-availability, all charges will be borne by you.

In order to avoid spoilage, some items are chilled and then delivered in containers. Therefore, customers may receive food at chilled or at room temperature.

​We take no guarantees of delivery time in instances such as strikes, bandhs, riots among others.

Zero Guilt operates from Mumbai and is affected by any political or social scenarios affecting the states like state bandhs etc. Any loss or delay due to such instances are unavoidable and will be dealt as part of business.

Changes and Cancellation

Any item additions, quantity changes or specification changes made to accepted orders will be modified in the order details. All sales are final, provided, however, item cancellations and quantity reductions may be made before the order is shipped. We may, without liability, cancel any accepted order before shipment if our credit department does not approve your credit or if there are other problems with the payment mode selected by you. 

Refunds/Exchange Policy

Since the items are perishable food items, once payments are received, no exchange/return/refund can be entertained. We may choose to refund on a case to case basis, we reserve all rights to choose the cases ourselves.

Health Risk

We do not take any responsibility for any adverse effects on your health. Any damages, monetary losses will not be borne by us. Upon contacting us you agree to the aforementioned facts. We will not be liable for the same.

Disclaimer of warranties and Limitation of Liability

THIS SITE IS PROVIDED BY ON AN “AS IS” AND “AS AVAILABLE” BASIS.  MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, zeroguiltbyarchana.com DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. ZERO GUILT BY ARCHANA DOES NOT WARRANT THAT THE SITE, ITS SERVERS, OR EMAIL SENT FROM  ARE FREE OF VIRUS OR OTHER HARMFUL COMPONENTS.  WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE AND CONSEQUENTIAL DAMAGES.